Is anything charged during the beta?+−
No. Payments are switched off across the whole product while we are in closed beta. There is no checkout, no card form, and no way to be charged. Every author capability is unlocked.
Will readers ever have to pay?+−
No. There is no reader tier and never will be. Reading, shelves, reviews, following, ARC access, Wraps, insights, goals, smart shelves and Profile Studio are all included in every reader account, permanently, with no ads and no selling of your data.
Why does the trial need a card?+−
One card, one person: a $0 hold stops one person starting a trial after another, and we charge nothing until day 14. You are told on day 11 and can cancel in one step.
Can I publish as many books as I like on the free plan?+−
Yes. Books, series, the Journal, followers and reviews are never limited on any plan. The free plan runs one small advance-copy campaign at a time, up to 25 readers in it, with no delivery links; a "See plans" card sits where more would be.
When does my trial start?+−
With your first paid action, not when you sign up. Today that means opening a campaign, creating a delivery link, sending a full letter by email or publishing a sample for your followers.
What is the campaign pass?+−
One advance-copy campaign with up to 100 readers, $12 once, valid for 60 days from the day you buy it. A campaign still running when the 60 days end is paused; readers keep the copies they have. Delivery links, reader requirements, held reviews and cross-post tracking come with Creator, not with the pass. No subscription starts and nothing renews. For the author with one book to launch.
What does "up to 100 readers per campaign" count?+−
Every reader who gets a copy from that campaign: an approval, a campaign copy the reader took or a giveaway winner. Pro campaigns have no cap. A copy claimed from a delivery link is not a campaign's reader: a link has its own limit of copies.
Who owns my subscribers?+−
You do. A reader who follows you can also choose to receive your letters by email; they tick one box that says "The author can export your email address". Export those subscribers as a CSV from Studio, on every plan, once an hour for each pen name: the address, the day they subscribed, and the exact words they agreed to. Followers who did not tick the box are never exported, and an unsubscribe in one letter takes them out of the export from then on.
Can I cancel or downgrade any time?+−
Yes, from Settings, in one click. You keep paid features until the end of the period you have paid for, then continue on the free Author plan. Upgrades apply at once and charge only the difference.
What happens if a payment fails?+−
Your plan keeps working for seven days while the card is retried, and we tell you in the product and by email. After that, paid features pause and your account moves to the free Author plan.
What happens to my books if I downgrade?+−
Nothing. Books and series are never set aside. A campaign, pen name or collaborator beyond the lower plan's allowance is set aside: hidden from readers, kept, and restored the moment a plan fits.
How does the Publisher plan bill?+−
Yearly, by invoice, on the imprint's own account, with five seats included. Talk to us and we set the imprint up with you.
What can I take with me if I leave?+−
Your list is yours. Your subscribers' addresses export as a CSV, on every plan. The free data export, under Settings › Privacy, carries your profile, pen names, catalog, series, your Journal entries and letters as you wrote them, your campaigns, and your decisions on applications. A review is its reader's, not yours: it leaves in their export, and it goes if they delete it.
Do you take a cut of my sales?+−
No. Booklabria is not a store; there is no checkout for books here. Plans and the pass are flat prices for the launch and audience tools.